Make A Claim

How To Make An Insurance Claim

If you have to make a claim, we will take good care of you.

Just call us toll-free anytime: 1-800-446-5745

You’re never alone.  If you have an insurance claim, we will talk to you about your options, guide you through the claims process, and ensure you receive excellent service.

After-Hours Claims Service

If you have an emergency claim and need to report it outside of normal business hours, you can contact your insurer directly. After you report your claim to the insurance company we will follow-up with you to make sure all your questions have been answered, you are clear in regards to the claims process and you received the level service you expected.

Here are links to contact pages for our insurers: 

Or contact AVIVA claims at 1-866-692-8482/1-866-MYAVIVA

Additional Claims Advice

If you are a victim of a criminal act such as a theft, vandalism or hit and run, the first step is to notify the authorities. In the event of a collision between two or more vehicles, please make sure you have all the information of the parties involved.

What To Do If You’re in a Collision

Have you ever wondered what to do if you have an accident while driving? Check the Insurance Bureau of Canada website for tips. You can also download a PDF of a collision report form on the site which is very helpful for collecting information you will need if you are filing a collision claim. Keep a copy of this form handy in your vehicle in order to ensure you collect all the necessary information.